Like other online services, we also collect a variety of Non-Personal Information, including:
Information you create through the Welups Wallet’s website, mobile applications, including public wallet addresses. Various analytics data, such as: (i) user’s Internet Protocol (IP) address; (ii) device and the type of browser software; (iii) the operating system; (iv) the date and time you access or use Welups Wallet; (v) the website address, if any, that linked you to Welups Wallet; (vi) the website address, if any, you leave our website and travel to; and (vii) other non-personally identifiable traffic data.
We primarily use the limited information we collect to enhance Welups Wallet. Except if we sell all or a portion of our business, or as otherwise described below, we do not rent, trade, or sell your Personal Information. Use of Information to Provide Welups Wallet to You Some ways we may use your Personal Information are to: Contact you when necessary; Respond to your comments, questions, or issues related to bugs or errors with Welups Wallet; Provide you with additional information; Send you information and marketing materials about services and products available through Welups Wallet, using push notifications or other means; Train our team members; or Other internal business purposes. Aggregated Personal Data and Non-Personal Information We may share or disclose aggregated Personal Data or Non-Personal Information with service providers or with other persons we conduct business with, including but not limited to potential third-parties for the purpose of showcasing the performance of the company. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons, and cookies with similar data we collect from other visitors to help us improve our Services. When doing so, we do our best to ensure that any aggregated information cannot be linked back to you.
We use the information collected to deliver our services and verify user identity. We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and provide our service. Given our legal obligations and system requirements, we cannot provide you with services without data like identification, contact information and transaction-related information.
You can request access to the information we have collected from you. You can do this by contacting us at [email protected] We will make sure to provide you with a copy of the data we process about you. To comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically. For any subsequent access request, we may charge you with an administrative fee. If you believe that the information we have collected is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for purposes specified in the “How We Use the Information We Gather” section will be deleted after ninety (90) days. Wallet addresses created through the Welups Wallet application cannot be deleted from the blockchain, therefore we are unable to delete this personal information. If at any point you wish for Welups Wallet to delete information about you, you may contact us at [email protected]
We have implemented a number of security measures to ensure that your information is not lost, abused, or altered, that help keep your Personal Information safe. Unfortunately, we do not control these third parties and therefore cannot guarantee complete security. We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords, two factor verification and authentication on passwords where possible, and securing all connections with industry standard transport layer security. Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use. Any information that you provide to us is done so entirely at your own risk.
If you delete your Wallet or addresses from the Welups Wallet app, or from your browser, or request that your information be deleted, we still may retain some information that you have provided to us to maintain Welups Wallet or to comply with relevant laws.